GENERAL TERMS AND CONDITIONS AND PRIVACY POLICY
Company information
Alkam d.o.o. Kamnik
Ljubljanska cesta 63c
1241 Kamnik
Slovenia
VAT ID: SI55069347 (We are VAT registered)
Registration number: 5475929
Telephone: +386 1 830 82 22
E-mail: info@alkam.si
Website: www.alkam.si
Accessibility of information
Alkam d.o.o. Kamnik undertakes to provide the following information to the visitor of the www.alkam.si website at all times:
- Company identity (name and registered office, registration and tax number),
- Contact information to enable the user to communicate quickly and efficiently (e-mail, telephone)
Personal data protection and data privacy policy
Personal data controller and contact details
At Alkam d. o. o. Kamnik, Slovenia, the operator of the alkam.si website, we value your privacy and therefore we always protect your data carefully and process it in accordance with the relevant legislation in force at the time. As the administrators of this website, we have therefore prepared this privacy policy in order to protect your privacy and data, and to inform you about our data processing processes.
Information about the data controller:
Alkam d.o.o. Kamnik
Ljubljanska cesta 63c
1241 Kamnik
Slovenia
VAT ID: SI55069347 (We are VAT registered)
Registration number: 5475929
Telephone: +386 1 830 82 22
E-mail: info@alkam.si
This policy applies to the processing (use) of any personal data by Alkam d.o.o. Kamnik (the Controller) or on behalf of the Controller.
What personal data do we process?
- Basic contact details (name and surname, telephone number, e-mail address);
- Information about the use of our websites (links clicked, time spent) and information about the response to our e-mails (whether the e-mail was opened, which links were clicked);
Legal bases for personal data processing
We may process your personal data on the following legal bases:
- When necessary to comply with our legal obligations (e.g. invoicing for goods purchased);
- When the processing of your personal data is necessary for the conclusion and performance of a contract you have concluded with us or because you have requested a quotation from us;
- When you have given your consent to the processing of your personal data for a specific processing purpose, in which case you always have the right to withdraw your consent;
- When we have a legitimate interest in processing your personal data (when we send you an e-mail in case you have not responded to an offer or for the purposes of employment in our company).
Purposes of personal data processing
We may use your personal data for one or more of the following purposes:
- Communicating with you about the provisioning of our services and responding to your enquiries;
- Concluding a contract and fulfilment of the obligations arising from it;
- Marketing communication (sending e-mails);
- Pursuing any legal claims and settling any disputes;
- For statistical analysis of the sale of our goods and services and the use of our websites;
- For the purpose of employment in our company.
How long do we keep your personal data and what happens to it afterwards?
We keep basic personal data for 5 years.
We retain personal data processed on the basis of your consent permanently or until you withdraw your consent.
We store personal data for the purposes of recruitment in our company until we have completed the recruitment process (i.e. selected the candidate) and for a period of 30 days after completion, for the purpose of dealing with any complaints about the recruitment process. In the event of an appeal, the retention period is extended for the duration of the judicial review proceedings before the competent labour court, until the decision becomes final.
We process personal data on the basis of the applicable laws and having a legitimate interest (we define legitimate interest as our interest in recruiting the most suitable candidate for the job opening). We process the personal data referred to in each of the points in the application form on the basis of legitimate interest.
You can withdraw your application at any time by sending an e-mail to kadri@alkam.si , in which case we will exclude you from the recruitment process in the absence of your data.
After the expiry of the retention period, we effectively erase or anonymise the personal data, which means that we process it in such a way that it can no longer be associated with you or attributed to you.
Voluntary provision of data and consequences of non-provision
Your provisioning of your personal data is voluntary. You are not obligated to provide us with your personal data, and should you choose not to provide it, you cannot enter into a contract with us. We will specify which data is such that its non-disclosure will have the consequences set out above whenever we request personal data from you.
Who has access to your personal data?
We do not disclose or make your personal data available to any third parties (outside Alkam d.o.o. Kamnik, except to those who have a written contract with us, on the basis of which they carry out certain tasks related to data processing and are obligated to comply with the legislation on the processing and protection of personal data (so-called contractual processors). The contractual processors to whom we provide personal data are:
- Marketing service providers (website programming, online advertising);
- E-mail providers;
- Software solution providers;
- Payment system providers;
- IT systems providers;
- Courier and postal services (such as GLS);
- Law firms and other legal service providers.
Contractual processors may only process personal data within the scope of our instructions and may not process personal data for their own purposes. They are committed, together with their employees, to protecting the confidentiality of your personal data.
Contractual processors do not export personal data to third countries (outside the member states of the European Economic Area – these are EU member states plus Iceland, Norway and Liechtenstein).
What rights do you have in relation to personal data, how can you withdraw your consent to the processing and what are the consequences of withdrawal?
You have the following rights in relation to your personal data:
- You can request from us at any time:
- Confirmation whether we are processing your personal data;
- Access to your personal data and the following information:
- processing purposes;
- types of personal data;
- users or categories of users to whom the personal data has been or will be disclosed, in particular users in third countries or international organisations;
- the planned period of retention of the personal data or, if this is not possible, the criteria to be used to determine that period;
- the existence of any automated decision-making, including user profiling and the reasons for it, as well as the significance and intended consequences of such processing for you;
- One (free) copy of the personal data in the format you specify (if the request is made by electronic means of communication and you do not request otherwise, the copy will be provided electronically); we are entitled to charge a reasonable fee for any additional copies you may request, taking into account the costs;
- Correction of inaccurate personal data;
- Restriction on the processing when:
- you dispute the accuracy of the personal data for a period which allows us to verify the accuracy of the personal data;
- the processing is unlawful and you object to the erasure of your personal data and request instead that its use be restricted;
- we no longer need the personal data for the purposes of the processing, but you need the personal data to exercise or defend your legal claims;
- Deletion of all personal data (the right to be forgotten) if the conditions set out in Article 17 of the General Data Protection Regulation (GDPR) are met, and in particular if you withdraw your consent to the processing of personal data;
- An extract of your personal data in a structured, commonly used and machine-readable format, with the right to transmit this data to another controller without any hindrance from us;
- That we stop using your personal data for direct marketing purposes, including profiling;
- That you are not being subjected to a decision based solely on automated processing, including profiling, provided that the conditions set out in Article 22 of the GDPR are met;
- The right to lodge a complaint against us with the Information Commissioner if you consider that the processing of your personal data breaches the General Data Protection Regulation.
Procedure for exercising the rights
To exercise your rights regarding personal data, please direct your requests in writing to the contact information provided at the beginning of this document under the section labeled “Personal data controller and contact details.
We may request additional information from you for the purposes of reliable identification in the event that you exercise your rights in relation to personal data, whereas we may refuse to take action only if we can demonstrate that we cannot identify you reliably.
We must respond to your request to exercise your rights in relation to personal data without undue delay and no later than one month from the receipt of your request.
Any changes to our privacy policy will be posted on this website.
Updated: 21 March 2023
